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  • 24 Jun 2024

Streamline Your Email Management: Leveraging Email Forwarding with Inbox Automation

At Inbox Automation, we understand the challenges that come with email management, and we advocate for strategic uses of email forwarding as a key tool in enhancing email efficiency. Here’s how you can use email forwarding to manage your inbox better.

What is Email Forwarding?

Email forwarding is a function that automatically sends a received email to one or more specified email addresses. This simple automation can help manage a cluttered inbox and ensure important messages are sent to where they can be actioned promptly.

Benefits of Using Email Forwarding for Inbox Management

  1. Improved Efficiency: By automatically directing emails to appropriate folders or team members, you spend less time sorting through emails and more time addressing them.
  2. Enhanced Collaboration: Forward relevant information to team members without the need for manual CC/BCC, ensuring everyone who needs to be in the know is up-to-date.
  3. Better Response Times: Streamline customer service by forwarding customer emails directly to the relevant department or personnel for quicker responses.
  4. Decreased Email Clutter: Reduce the volume of emails in your primary inbox by setting rules to forward non-essential emails to secondary accounts or specific folders.

How to Set Up Email Forwarding with Inbox Automation

  1. Identify Forwarding Needs: Determine which types of emails should be forwarded, to whom, or to which account. This could be based on the sender, subject line, or specific keywords within the email.
  2. Set Up Forwarding Rules: Use Inbox Automation’s tools to create forwarding rules that automatically send emails to the right places. Our platform allows for complex rule creation, so you can customize precisely based on your operational needs.
  3. Monitor and Adjust: Keep an eye on how well your forwarding rules are working and make adjustments as needed. Regular monitoring helps ensure that no critical emails are missed and that your system evolves with your business needs.
  4. Integrate with Other Tools: Enhance email forwarding by integrating it with other tools such as CRM systems or project management software. This can help in automatically updating project statuses or customer records.

Best Practices for Email Forwarding

  1. Maintain Transparency: Make sure that those receiving forwarded emails understand why they are receiving them and from whom they originated.
  2. Secure Sensitive Information: Always ensure that sensitive information is handled correctly. Use secure forwarding practices to protect data privacy.
  3. Regularly Update Rules: As your business and email traffic evolve, so should your forwarding rules. Regular updates will help maintain efficiency and security.
  4. Provide Training: Ensure that all team members understand how to manage their forwarded emails effectively and are aware of any protocols related to email forwarding.


Email forwarding is more than just a convenience feature; it’s a powerful tool for improving productivity and ensuring effective communication within your organization. With Inbox Automation, setting up and managing email forwarding is straightforward, allowing you to keep your focus on driving your business forward. Streamline your email management today and reap the benefits of a well-organized inbox.

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